Gaming at 98pakr should always be a source of entertainment — never a cause for stress, financial strain, or personal harm. We take our duty of care seriously, and we have built a full suite of responsible gaming tools to help every Pakistani player stay in control, no matter where they are in Karachi, Lahore, Islamabad, or anywhere else across the country.
At 98pakr, we believe that a truly great gaming platform is one that looks after its players — not just their bets. Whether you are placing a friendly wager on a PSL match or spinning slots on a Friday evening, we want that experience to remain positive, controlled, and within your personal limits.
Responsible gaming is not just a legal requirement for us under our international gaming licence — it is something the entire 98pakr team is genuinely invested in. Problem gambling is a recognised public health concern, and we take practical steps to detect early warning signs, intervene appropriately, and provide every player with the tools they need to stay in control.
Our responsible gaming programme is built around five pillars: age verification, player-controlled limits, self-exclusion options, early-warning monitoring, and accessible support. Together, these form a safety net that works quietly in the background while you enjoy the 98pakr experience.
We verify every player's age at registration. No account can be opened without passing our 21+ age check. There are no exceptions.
We give you full control over your deposit limits, loss limits, session durations, and wager caps — adjustable at any time from your account settings.
We honour self-exclusion requests immediately and without question. A cool-off or self-exclusion is activated the moment you request it.
We monitor for problem patterns proactively — our team reviews unusual betting behaviours and will reach out if we have concerns about your play.
We connect you with real help — our support team is trained in responsible gaming and can refer you to professional counselling resources at your request.
Every 98pakr member has access to these protective tools from day one — no applications, no waiting, no questions asked.
Set a daily, weekly, or monthly PKR deposit cap that prevents you from loading funds beyond your pre-set comfort level. Limits take effect immediately when reduced, and require a 24-hour cooling period to increase — putting rational decisions ahead of in-the-moment impulses.
Define the maximum amount you are comfortable losing across a chosen time period. Once your loss limit is reached, your account is automatically restricted from further wagering until the limit window resets. No override, no exceptions.
Set a maximum session length — from 30 minutes to several hours. When your session timer runs out, you will receive a clear notification and the Platform will pause until you actively choose to resume. Time limits help break the "just one more" cycle.
Request a temporary break from the 98pakr Platform for a period of 1 to 42 days. During a cool-off, your account is suspended for gaming — you can still log in to withdraw any remaining balance, but no deposits or wagers are permitted.
For players who need a longer break, self-exclusion closes your account for a minimum of 6 months or permanently. Once activated, you cannot reverse a self-exclusion during the chosen period — this is by design to protect you during a vulnerable time. Contact [email protected] to activate.
Enable periodic pop-up notifications during active play that show you exactly how long you have been playing and your net win/loss for the session. A simple, honest snapshot that helps you decide whether it is time to step away — with no pressure either way.
The 98pakr Platform is strictly prohibited for anyone under the age of 21. This rule is non-negotiable and enforced through mandatory age verification at registration and during KYC processing.
In Pakistan and across international jurisdictions where 98pakr operates, responsible gaming starts with keeping minors off the Platform entirely. The minimum age to register and play at 98pakr is 21 years. We enforce this at every stage of the player lifecycle.
At registration, you are required to confirm your date of birth. Before your first withdrawal — and as a general compliance measure — you will be required to submit a copy of your CNIC, passport, or other government-issued identification to confirm your age and identity. Any account found to belong to an underage individual is permanently closed immediately, and all associated funds are handled in accordance with our regulatory obligations.
For parents and guardians: If you share a device with a younger family member and are concerned about access to the 98pakr Platform, please use the parental control features available on your device's operating system. You can also contact us at [email protected] to discuss additional safeguards we can put in place on your account.
If you suspect that a minor has accessed the Platform through your account or credentials, please contact our support team immediately. We will investigate and act without delay.
Setting up responsible gaming controls on 98pakr takes less than two minutes. Here is how to do it.
Access your 98pakr account through the secure login page. All responsible gaming controls are available immediately after login — no additional verification required to set limits.
Navigate to your Profile, then select "Responsible Gaming" from the settings menu. You will find all available controls grouped clearly by category: limits, breaks, and self-exclusion.
Choose the type of limit (deposit, loss, session time, or wager cap), select the time period and PKR amount, and confirm. Reductions apply immediately; increases require a 24 to 48-hour review window.
If you need to activate a cool-off period, self-exclusion, or account closure, contact our support team via live chat or at [email protected]. We process all such requests within 24 hours, same day in most cases.
Most 98pakr players in Karachi, Lahore, Faisalabad, and across Pakistan enjoy gaming as a casual pastime without any issues. But for a small number of people, gambling can become a problem. Recognising the early signs — in yourself or someone close to you — is the first and most important step.
Below are the most commonly recognised warning signs, grouped by category. Experiencing one or two occasionally does not necessarily indicate a problem, but a consistent pattern across multiple categories is a signal worth taking seriously.
If you recognise yourself in any of these descriptions, we encourage you to activate a cool-off period, speak with our support team, or use the self-assessment tool on this page. There is no shame in asking for help — it takes real strength.
This is not a clinical diagnostic tool — it is a simple, private reflection exercise. There are no right or wrong answers, and no data is collected or submitted anywhere.
Reflection note: If most of your answers fall in the second or third column, we genuinely encourage you to activate a cool-off period or reach out to our support team. You can also set deposit limits or request self-exclusion directly — no justification required.
If you feel that gambling has become a problem, reaching out is the right move. Here are the ways 98pakr and professional organisations can help.
Our responsible gaming support team is available 24 hours a day, 7 days a week. You can contact us via live chat on the Platform after logging in, or by emailing [email protected] with the subject line "Responsible Gaming Help". We respond to all such requests as a priority.
While Pakistan does not yet have a dedicated national gambling helpline, general mental health and counselling services are available through organisations like Umang Pakistan and the Pakistan Mental Health Helpline. These services can provide confidential support and referrals to appropriate specialists.
Internationally recognised organisations like GamCare, BeGambleAware, and Gamblers Anonymous offer free online resources, self-help tools, and counselling referrals. While based outside Pakistan, their online resources and chat services are accessible from anywhere, including Karachi, Lahore, and Islamabad.
In addition to 98pakr's own self-exclusion programme, international self-exclusion registers such as GAMSTOP (UK) and similar services in other jurisdictions allow you to exclude yourself from multiple licensed gaming operators at once. Contact us to discuss cross-platform exclusion options.
For those seeking structured professional help, cognitive behavioural therapy (CBT) has proven highly effective in treating problem gambling. We can refer you to licensed therapists and counselling centres in major Pakistani cities upon request.
Gamblers Anonymous holds meetings in multiple cities worldwide, and peer support groups provide a safe, judgement-free space to share experiences and recovery strategies. Online meetings are also widely available for those who prefer anonymity or remote access.
Every 98pakr player has instant access to a full suite of responsible gaming tools — from deposit limits and session timers to cool-off periods and self-exclusion. Set them up in under two minutes and play with complete confidence.